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Course Set - HLTAID011 & HLTWHS005 (First Aid & Manual Handling) (General)


In every workplace, workers may be exposed to day-to-day activities that involve some form of manual handling, with varying degrees of risk. These tasks are a common cause of workplace injury, making it essential to understand how to perform them safely. Workers may also encounter situations requiring a first aid response, making the ability to recognise and respond appropriately to an illness, injury or emergency an important workplace skill.

This course equips participants with the skills, knowledge and confidence to recognise potentially hazardous manual tasks, identify sources of risk and relevant risk factors, and apply appropriate control measures. Participants will learn how to prepare for and complete manual tasks using safe manual handling techniques that support safe work practices. The course also covers body movement and mechanics, the importance of appropriate posture and positioning, and how to recognise and report symptoms of injury.

In addition, participants will develop the skills and knowledge required to provide a first aid response to a casualty in a range of situations and environments. This includes recognising and responding to common injuries, illnesses and medical emergencies; seeking appropriate emergency assistance; performing cardiopulmonary resuscitation (CPR); and using an automated external defibrillator (AED) in accordance with current guidelines. Participants will also learn to provide initial first aid care until emergency services or other appropriate assistance arrives.

Training aligns with Commonwealth and State/Territory legislation, Australian/New Zealand standards, industry codes of practice, and the Australian Resuscitation Council (ARC) guidelines.


Please note: Individuals working in health or community sectors assisting patients or clients (e.g. disability support or aged care workers) may find the HLTWHS005 Conduct manual tasks safely (Personal Care Workers) course more suitable.

Units Delivered

The following units will be included in your certificate:

Course Delivery

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Course Durations

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

Face-to-Face face-to-face contact time of at least 11 Hours 30 Mins
Online with face-to-face assessment face-to-face contact time of at least 1 Hour 30 Mins

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • An official form of photo identification (e.g., driver’s licence, passport, or student ID).
  • Protective slip resistant footwear/safety shoes and comfortable/practical clothing must be provided by the student and worn during the practical sessions and assessment
  • Physical capability to be able to meet the demands of the practical demonstration skills including CPR *
  • To successfully complete this course, students will need to demonstrate the following language, literacy, numeracy and digital (LLND) skills during training and assessment:
    • Learning: Follow instructions, learn by watching or doing, and use feedback to improve how I work safely and give basic first aid.
    • Reading: Read signs, labels, and short instructions to help me do tasks and respond to emergencies safely.
    • Writing: Write short notes or fill in simple forms about what happened or what I did.
    • Oral communication: Listen carefully, ask questions, and talk clearly to explain a situation or follow directions.
    • Numeracy: Use simple numbers to check things like time, weight, or measurements in a task or emergency.
    • Digital Literacy: Able to use a mobile phone or basic device to read messages, follow online instructions, complete online forms or access learning resources

*Important note: In order to issue an accredited certificate, CPR must be performed on the floor with no exemptions.

Online learning: Students must have basic digital literacy skills to navigate online platforms, complete assessments, and access course materials. Before enrolment, students should assess their ability to engage in online learning. Support is available where required. The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and associated assessment tasks.

Delivery mode: Online with face-to-face - The online pre-course learning and theory assessment is expected to take approximately 8 hours to complete. These timeframes are estimates. Individuals with prior experience in similar training may complete the online component in less time, while those new to the subject may need more time to complete all the learning content and theory questions.

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

The units have the following recommended renewal periods:
Unit Period
HLTWHS005 - Conduct manual tasks safely Not applicable
HLTAID009 - Provide cardiopulmonary resuscitation 12 months
HLTAID010 - Provide basic emergency life support 36 months
HLTAID011 - Provide First Aid 36 months

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

Performance tasks and Practical scenarios: 

  • Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position)
  • Perform CPR on an infant
  • Manage a casualty with anaphylaxis
  • Manage a casualty with asthma
  • Manage a choking casualty
  • Manage a casualty with non-life-threatening bleeding and requiring minor wound cleaning
  • Manage a casualty with shock
  • Manage a casualty with a nosebleed
  • Manage a casualty with a fracture and dislocation
  • Manage a casualty with a sprain and strain
  • Manage a casualty with envenomation (snake/ funnel-web spider bite)
  • Manual Handling Task: Horizontal movement (based on the student’s workplace environment and/or job role)
  • Manual Handling Task: High to low movement (based on the student’s workplace environment and/or job role)
  • Manual Handling Task: Low to high movement (based on the student’s workplace environment and/or job role)


Documentation – Completion of a Risk Assessment form and an Incident Report Form.


Theory assessment â€“ A written assessment consisting of multiple-choice and short answer questions. 

Students are required to complete a self evaluation against the following core skills as part of the enrolment process. This will allow your trainer to understand any additional support that may be required during the course delivery and assessment.
Learning I can follow instructions, learn by watching or doing, and use feedback to improve how I work safely and give basic first aid.
Reading I can read signs, labels, and short instructions to help me do tasks and respond to emergencies safely.
Writing I can write short notes or fill in simple forms about what happened or what I did.
Oral Communication I can listen carefully, ask questions, and talk clearly to explain a situation or follow directions.
Numeracy I can use simple numbers to check things like time, weight, or measurements in a task or emergency.
This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909